Orange Caraibe
Within the team “Study & Architecture”, I dedicated the achievement of interfaces PL / SQL used by Orange Caraibe loyalty program.
I participate in the design of the application “Clementine” CRM and “point of sale” interfaced with the billing software used by agencies and distribution network (Guadeloupe, Martinique and French Guiana). I realize the PL / SQL API needed to run this application.
In charge of the pooling of the CRM application with Orange Dominicana (Dominican Republic) and Orange Dominica Limited (Dominica), I participate in functional adaptations and deployment.
In collaboration with the technical service, I participate in the compliance of customer profiles between the billing software and various technical equipments (HLR profile, MV, …), the identification of the causes of inconsistencies and introduction of automated monitoring and treatment tools.
